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Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Responsibilities Perform end-to-end orchestration across all processes and services managed by Client Management Engage clients throughout process, ensuring seamless delivery and client experience Proactively manage the relationship health and day to day maintenance activities of the client accounts and deliver the highest quality client service Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Adhere to... more ->
Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Job Title: Complaints Handler Duration: 6 months Location: Reigate/remote - will initially have to do some training in Reigate Pay rate £250 p/d umbrella Job Description About the role - What you need to know: Complaint Handler will report to the Customer Services Complaints Manager. As a Complaints Handler you will be: Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed and each complaint has a fair outcome. Issuing decision letters (Final... more ->
Do you want to work on behalf of Asahi, representing some of the biggest premium drinks brands in the world, including Peroni Nastro Azzurro, Asahi Super Dry and Fuller's London Pride? Join CPM and be part of our dynamic Asahi On-Trade Field Sales Team! £31,371 + £2000 joining bonus Supporting our long-standing partnership, we work together to attract and develop our people. Over 33% of our team transitioned into direct roles with Asahi UK last year, which meant four promotions within our team! Ideal Location: Twickenham, United Kingdom, TW8 Territory covering : Guilford, Harrow, Kingston... more ->
We have a fantastic Administrator job within the Customer Care invoice team at Stannah. We are looking for a Customer Care Invoice Administrator to join the team on a fixed term basis. As an Administrator, you will assist in the provision of a pre and post installation customer support service, including invoicing. You will deal with our Business to Business (B2B) customers, including Local Authority in the Public Sector. This involves liaising with customers regarding requests for recycling of stairlifts, carpet replacements, removals and cancellations of orders. Ideally, we are looking for... more ->
Role: Customer Service Location: Cardiff Based WFO Hybrid Duration: 6 months initially (with a view to possible extension) We are only looking for native/fluent speakers. Languages in scope are Dutch, German, Norwegian & Swedish. Work Experience/Responsibilities Handle phone calls with customer queries and provide resolution to end user Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the... more ->
Client Relationship Executive Colchester Hybrid (3 days in the office, 2 from home) Competitive Salary + Benefits Join Arc Legal Group as a Client Relationship Executive and become a key player in supporting top insurance brands while enjoying a flexible hybrid work environment and competitive benefits! Were Arc Legal Group and we provide products to major insurance providers click apply for full job details more ->
Parts Advisor (Dealership/HGV) £28,000 - £32,000 + Overtime + Training + Progression + Company benefits Maidstone Are you a Parts Advisor or similar with a dealership background looking for a stable and secure role within a thriving HGV franchise who look after their staff by offering full manufacturers training, the ability to progress into senior positions or learn other departments and ove click apply for full job details more ->
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a click apply for full job details more ->
Are you a natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. Your role will involve managing the relationship with our customer and contractors, as well as overseeing the delivery of services from adminis click apply for full job details more ->
We have an exciting opportunity for a Deputy Manager to join us here at Buzz Bingo Poole. This role is working 44 hours per week. You must be fully flexible and able to work during all opening hours, paying up to £32,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to... more ->
Position Service Manager Employment type Permanent Location Bath, Wiltshire Salary £28,700 p.a. plus £100 per on-call session Hours 37.5 worked Monday 9am to 5pm with some on-call Benefits: Career development Employee Assistance Programme 27 days annual leave, including an extra day off for your birthday, with an additional days annual leave each year up until 4 years on continuous employment 30% st click apply for full job details more ->
Lift Service Co-ordinator Role Paying up to £29k Role Description: This is a Full time on-site role located in Sevenoaks for a Maintenance Coordinator. The Maintenance Coordinator will help with the running of the maintenance department working along side the Senior Maintenance Coordinator. Main Duties and responsibilities: Logging call outs on Lift Data, whether received from email or phone a click apply for full job details more ->
Plant Area Assistant Manager Kent From 32,000 per annum, depending upon experience You have spent time working and assisting in a Plant Area but are now looking to further develop your career and take that next step up into management. A keen interest in horticulture is paramount! What will you be doing? As Plant Area Assistant Manager you will be assisting in the running of the outdoor area of the Garden Centre which includes planning and supervising staff in the daily running of the plant area. Making sure that all the stock is clearly on show with pricing, mixed with replenishment and... more ->
About the Role Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry Best of Suffolk, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Badingham team! In return for your hard-work, we can ensure you join a vibrant, inclusive work click apply for full job details more ->
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full training provided. Hours are between 8am and 6pm - The rota shifts are from 8am to 4pm Monday to Friday and 10am to 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre,... more ->