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We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->
A bit about the role We have an exciting opportunity for a well organised, customer-focused individual to join our team in Newcastle. Working closely with the Service Delivery Manager, the C o-ordinator role will support the delivery of the Locksmith side of our business, supporting major clients through the management and allocation of direct and sub-contractor appointments. We are looking for an enthusiastic, self-motivated, professional individual with excellent verbal and written communication skills. Work for this role comes through various channels (email, telephone and Google hangout... more ->
CUSTOMER SERVICE SPECIALIST - OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25th in the Fortune World Best WorkplacesTM. We have a fantastic opportunity for inbound customer service specialist for our Lloyds Banking Division campaign Here is all you need to know Start Date: 3rd June 2024 & 24th June 2024 start dates Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours: 40 hours per week (including... more ->
The Insight Team Lead will lead the Insight Reporting and Analysis team to support the development of Callisto core business activities and facilitate the provision of added value services. This will involve workload prioritisation and staff development as we transition to MHHS and beyond. This role reporting into the Insight Manager. What you'll be doing: Liaise with internal operations, IT department and senior management regarding process efficiencies and outputs acting as a process expect within the existing Business as Usual framework. Receive Portfolio related Electric and Gas problems,... more ->
The Bid Coordinator will be working closely with the Energy Division bid team, you will support the delivery of planned growth targets across through the delivery of winning bids, proposals and presentations. You will work with a team of expert bid resources, supporting bids across the division ensuring effective coordination of allocated bids as well as ensuring the highest level submission outputs that support the divisional sales and strategy targets. This is a hybrid role, 2 days in our Newcastle upon Tyne office, 3 days from home a week. What you'll be doing: Produce, agree and... more ->