Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Paralegal to be based from their office in Chester, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with an array of benefits.

What is expected of the Paralegal?

• Responsible for managing case load within the Finance Sector
• Drafting of Letters of Claims, Pre Action-Applications and advice letters to customers.
• Drafting proceedings to obtain return of goods order and money claims
• Attend telephone hearings.
• To review incoming information/litigation correspondence and establish a possible claim route
• Ensure all information is scanned and uploaded to the case/customer management system in a timely manner
• Maintaining the case management system, making sure all workflow steps are correctly inputted
• Providing regular and accurate litigation report to wider business audience
• Prepare claim documents and proceedings
• Deal with case as they proceed via the court process
• Ensure compliance with court deadlines and directions
• Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
• Reengineering of processes to optimise efficiencies
• Be proactive and use initiative when presented with problems or issues
• Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
• Working to tight and demanding timelines
• Working across functions to improve customer journey

What we look for in a Paralegal?

• Experience in Financial services or motor sector desirable
• Litigation experience (essential)
• Experience in managing own case load
• Competent I.T Skills - Proficient in the use of Microsoft Office, in particular Excel
• Strong communication skills

What the Paralegal will receive?

• Competitive salary
• Hybrid working
• Pension scheme
• Employee referral programme
• Perks at Work
• Above and Beyond awards
• Income protection scheme
• Employee of the Year
• Long Service awards
• Discretionary annual bonus
• Life assurance
• Discounted gym membership
• Flexible working
• Training and exam sponsorship
• Employee assistance programme
• Paid volunteer days
• Purchase additional annual leave
• Social events

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.