Application Support Specialist

Inside IR35 contract

6 months- likely to extend

• London, Finsbury Circus
• Day Rate Contract: £290 Per Day
• 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
• Team Size: Team of 4 on a shift Rota

We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues.

Essential Skills

• ITIL (must-have)
• Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in)
• ServiceNow (for incident management)
• Azure Virtual Desktop (AVD)
• Microsoft Dynamics 365 (D365)
• Office 365 Suite
• Bespoke Application Support

Your Responsibilities

• As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications.
• Maintain, update, and configure applications to ensure seamless operation.
• Collaborate with your team and external partners to resolve technical issues.
• Offer top-notch customer service, managing incidents and escalations efficiently.
• Conduct testing on new and existing systems to ensure integrity and robustness.
• Work with business stakeholders to understand their needs and suggest improvements to applications and processes.
• Uphold ITIL framework guidelines to maintain high standards in service delivery.

How to Apply

To apply for this position, please submit your CV and cover letter.
We look forward to receiving your application.