The role is based in Dublin. Might have some flexibility to make it a bit hybrid

Responsibilities

• Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health with automated alerts.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and detailed postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Share knowledge and mentor junior resources.

Skills Set :

• Linux
• MQ like IBM MQ/Kafka/NATS
• ITIL
• CI/CD pipeline
• PL/SQL
• Jenkins
• Troubleshooting
• Deployments
• Any Monitoring Tool - Splunk preferred.
• Incident Management

Secondary Skills:

• PCF
• Groovy
• Gitbucket
• Message Queues