Skip to content

CareerBoard

Advertise your job!
 

Burbank, Illinois - USD Full Time Posted: Saturday, 12 August 2017
 
 
Updated 6/2011

JOB TITLE: Night Crew Clerk

DEPARTMENT: Grocery

PURPOSE:

Provide prompt, efficient and friendly customer service. To stock, rotate and replenish product to shelves and maintain displays overnight. Process deliveries, breaking load down onto stock carts or U-Boats, and transferring to sales floor. Maintain clean work areas by consolidating and organizing product.

WORKING RELATIONSHIPS:

Accountable and Reports to: Store Director, Asst. Store Director, Asst. Grocery Manager, Night Crew Chief

PRIMARY JOB FUNCTIONS:

. Provides prompt, efficient and friendly customer service by exhibiting care concern and patience in all customer interactions and treating customers as the most important people in the store.

. Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate's designated department or elsewhere in the store.

. Genuinely thanks each customer and invites them back.

. Assists customers by: (examples include) o escorting them to the products they're looking for

o securing products that are out of reach

o loading or unloading heavy items

o making note of and passing along customer suggestions or requests

o performing other tasks in every way possible to enhance the shopping experience.

. Answers calls promptly when paged, and provides friendly, helpful service to customers who call including taking special orders.

. Stocks merchandise to shelf and displays.

. Rotates and replenishes merchandise and ensures highest quality standards are met.

. Processes incoming product deliveries by recording codes on perishable product, verifying product being received, unloading product and placing in designated storage areas according to "5S" standards.

. Inspects shelves for low stock conditions. Removes stock from storage area and replenishes shelves and display cases

. Returns excess stock to storage area.

. Disassembles and flattens packing boxes and loads disassembled boxes into the bailer.

. Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signing procedures, and meeting customer demands.

. Assists in building end caps display and fills through the week as necessary.

. Returns damaged product to receiving area or appropriate department.

. Maintains company standards of shelves and displays, straightening product and pulling cardboard.

. Cleans all department equipment, displays, shelves, and storage areas according to sanitation schedule and standards.

. Consolidates product and organizes storage areas according to "5S" standards.

. Responsible for proper inventory control through stocking and writing product number on all overstock.

. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

. Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.

. Reports to work when scheduled and on time.

. Protects associates and customers by removing potential hazards from the sales floor in a timely manner.

SECONDARY JOB FUNCTIONS: (These are considered occasional in nature)

Posted by StartWire



Burbank, Illinois, United States of America
Office and Admin
USD
Supervalu
Supervalu
JS2124_B63409CBD4D6A6387893D94EAC335F65_228_I/256837169
8/12/2017 8:07:36 PM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.