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New Castle, DE Full Time Posted by: Citigroup Posted: Thursday, 14 January 2021
*Job Description* The Loans Operations Group Manager is accountable for management of complex/critical/large professional disciplinary areas and will lead a team of professionals. The right resource requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. The role requires an in-depth understanding of the business impact of technical contributions coupled with strong commercial awareness. The role is accountable for delivery of a full range of services to the Banking, Capital Markets and Advisory (BCMA) Loan Business within ICG. Excellent communication skills required in order to negotiate internally, often at a senior level, as well as some external communication may be necessary. The scope includes accountability for delivery quality results, exercising control over the function and processes, policy formulation and planning. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, and budget approval..*Responsibilities:* + This role will manage execution of all Loan Operations functions for the BCMA Business. This will include full life cycle of deal administration, all associated operational support functions to the loan process. + Activities will include independently processing and closing loans within a complex loans operation environment + Accountable for management of a complex/critical/large professional disciplinary area within loan documentation and servicing. + Serves as a strategic partner with other businesses and strives to facilitate their success + Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients + Involved in short- to medium-term planning of actions and resources, and exercises control over resources, budget, policy formulation and planning + Applies comprehensive understanding of concepts and procedures within loan documentation/servicing and sound knowledge of other areas (cash management/treasury etc.), to resolve issues that have impact beyond wn area + Manages complex and highly variable issues associated with loan documentation/servicing with significant potential impact across multiple operations areas, weighing various alternatives and balancing potentially conflicting needs + Liaises with various stakeholders on varying matters + Manages daily execution of all Operational processes supporting Citi's role as Administrative Agent and Lender to BCMA clients + Leads change-the-bank projects, resolves escalated issues and/or offers solutions at an advanced level + Serves as analytical and/or procedural expert representing loan documentation and loan servicing on cross functional processes or project deliverables + Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline processes, in order to increase productivity and efficiencies with cost-saving opportunities + Closely follows trends in loan documentation and servicing and adapts them for application within own job and the business + Builds effective relationships with clients; facilitates, influences and enables change + Implements and manages a successful risk/control environment related to loan documentation and servicing processes + Manages compliance efforts to follow policies and procedures, as well as contributing to defining standards + Keeps abreast of Citi's operational processes and best practices in business strategy + Acts as an advisor to provide guidance and coaching to direct manager reports, as well as new or junior level staff + Has direct responsibility for developing and maintaining key stakeholder relationships (internal and external).*Qualifications:* + 10+ years of experience, Loan Experience required + Demonstrated effectiveness in people management - in particular engaging and developing the team + A leader who is able to multi-task and manage through complexity effectively in a dynamic environment + Proven successful track record as manager of managers, as well as manager of individual contributors + Proven experience in driving organizational change and operational reengineering + Proven experience in driving client service delivery successes with global corporate clients + Successful executive with track record of decreasing operational risk and increasing processing efficiency + Experience in leading teams at different office locations and geographies.*Education:* Bachelor's/University degree, Master's degree preferred -------------------------------------------------.*Job Family Group:* Operations - Transaction Services -------------------------------------------------.*Job Family:* Loan Documentation and Processing ------------------------------------------------------.*Time Type:* ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review.*Accessibility at Citi* at . View the ".*EEO is the Law* at " poster. View the.*EEO is the Law Supplement* at . View the.*EEO Policy Statement* at . View the.*Pay Transparency Posting* at Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

New Castle, DE, United States of America
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1/14/2021 8:40:21 AM

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