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Customer Service Manager (Contact Centre) £37,500 - £40,000 St Albans The Customer Service Manager will provide market-leading customer satisfaction in conjunction with a team of customer service representatives. You will have proven experience of motivating and driving performance and development within a team. The Manager will be assertive; possessing strong decision-making and communication skills with the ability to work accurately to strict deadlines. With a passion for qualitative service, you will enjoy the challenges of problem solving and thrive in a stimulating environment. Main... more ->
I am looking for an OUTBOUND Customer Service Agent who can work on a temporary basis, providing a world-class customer experience. The ideal candidate will be passionate about the customer journey and very confident dealing with various types of queries and objection management. Excellent telephone manner is essential and a strong desire to provide consistent outstanding customer service. Full training will be provided. This is a World-Class company with an extremely supportive team who will help and guide you. There will be a lot of outbound calls so experience in this is preferred. Strong... more ->
We are looking for some temporary support for some invigilators to assist with the exam season in the St Albans area. You will be vigilant and possess excellent communication skills. Hours are variable and predominantly in the mornings so will look at part time as well as full time candidates. As you are in contact with children an enhanced DBS (child) is required. If you are on the update service this is a distinct advantage however candidates will be considered if you have a 3 year checkable history. In return we offer a pay rate of 12ph plus holiday pay. This role will run from May through... more ->
Customer Service Representative OA are currently working with a well-established, growing organisation that specialises in soft furnishings and are currently looking to recruit a Customer Service Representative to support in delivering excellent customer service and support in communicating with customers via telephone, emails etc. Working Hours: Monday Thursday 08 00, Friday 08 30 £23,000 - £24,000 21 days holiday + bank holidays Christmas closure Staff discount Subsidized canteen Free on-site parking Customer Service Representative Key Responsibilities: Prioritise and process customer... more ->
Customer Service Role - 13th April We are looking for a of permanent Customer Service advisor for our client located in Watford. This is a company that truly engage with their staff offering a superb selection of benefits including a full training schedule. If this sounds like the role for you then read on. This is an office-based role until you have completed/passed your training with the benefit thereafter of working Hybrid. You will be taking inbound calls from both members of the public and retailers, leaving notes on accounts, providing information, data entry and dealing with general... more ->
I am working with a Housing Developer who have the opportunity to join them as a Customer Service Coordinator. As well as stability they offer the chance to progress within the business The ideal candidate will have at least 1 years experience working within a customer service department of either a property developer, a housing association or a council. You will need to have the ability to deliver excellent customer service even whilst under pressure & you need to thrive in a fast paced environment Day to day duties: Dealing with questions & queries from customers during their warranty... more ->
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of... more ->
Hiring Contact Centre Administrator to work in Hertford ! You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client. Contact Centre Admin Salary: 23,500 per annum Salary review every 6 months 25 days of annual leave plus bank holidays Contact Centre Admin Details: Hours: Monday to Friday 0 9:00-17:00 Recovering unpaid monies in a timely and accurate manner Providing prompt and efficient service... more ->
Showroom Assistant Hitchin £25,000 We have an opportunity for a customer service driven Showroom Assistant to join the Hitchin branch of a growing organisation. You will welcome customers into the branch, discussing product offerings and setting appointments for the sales representative. Key duties will include: Scheduling for the sales and installation teams Liaising with customers from the first point of contact to post installation Validating quotes for customers Stock control Branch reporting Meeting with existing and potential suppliers Handling calls and emails for the showroom Ensuring... more ->
If you are someone who is passionate about providing excellent customer service, and getting it right, first time then we would welcome your application. About you: We're looking for someone who has a background in customer service, and who is already confident when speaking to customers over the phone and by email. You'll be someone who already works well in a busy team environment and can adapt to changing situations and customer demands. You will be someone who likes to investigate customer queries and seeks a resolution - making sure that the customers experience is of the highest... more ->
Salary: £30,021 - £34,770 per annumLocation: Kings Court, StevenageHours: 36 per weekContract Type: Permanent We're excited to announce that we're seeking an experienced Customer Accounts Specialist to join our team based in Stevenage. As a Customer Accounts Specialist, you'll play a key role in supporting the delivery of our income management service and policies. This role aims to maximise rent collection and minimise financial hardship for our customers across the entire group. Some of the key accountabilities for the role include: Owning the whole income collection and arrears process... more ->
Your future employer is looking for a Vending Operator/Service Operator to join their rapidly growing operation in London. A very competitive package of £25,000 starting salary, Monday to Friday only shift, and 28 days holiday is on offer for the ideal candidate. This is a mobile position, so a full and clean UK drivers licence is required. This is a fantastic opportunity for someone with previous customer service experience, who wants to grow and progress within a rapidly growing business. This position will be covering the Watford and Luton areas, so being local to and familiar with these... more ->
What if you could support the IET to build satisfaction and loyalty amongst members? What if you join an enthusiastic team working towards the common goal of providing exceptional customer service? What if you were our Customer Service Executive? This role is known internally as 'Member Relations Executive' At the IET, making our world a better place starts by creating a better place for our people. At the IET you'll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact,... more ->
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford. 37.5 hours M-F salary 28 - 30k Hybrid role office and Home 3/2 This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams They will be responsible to ensure account long-term... more ->
Customer Service and Stock Coordinator My client in Letchworth is looking for a new member to join their team. You will be providing excellent customer experience ensuring a smooth delivery from warehouse to consumer. Position: Customer Service and Stock Coordinator Type: Temp to Perm Salary: Starting at £23,000, increasing to £25,000 after 6-month probation Working Hours: 8:30am - 5:00pm, 37.5 hours per week Role Overview: The Customer Service and Stock Coordinator manages the movement, processing, and dispatch of goods within a dynamic, fast-paced environment. You ll be speaking with... more ->
Customer Service Advisor role Our client based in Watford are currently recruiting for a Customer Service advisor to join their growing team. The purpose of this role is to assist with providing admin support, helping with general office duties and liaising with members both over the phone and via email as you will be reporting to the Member & Employee Services Manager. Full training in the role and on their systems will be provided, so if you are friendly, consider yourself to be a team player and willing to work hard - the role could be for you! Our client is in the process of relocating to... more ->